Best Auto Repair, Jacksonville

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CUSTOMER PLEDGE

Working Hours
  • Mon 7:30AM - 4:00PM
    Tue 7:30AM - 4:00PM
  • Wed 7:30AM - 4:00PM
    Thu 7:30AM - 4:00PM
  • Fri 7:30AM - 4:00PM
    Sat Closed
  • Sun Closed

CUSTOMER PLEDGE

Parts Plus


Our Pledge To You...



We want to earn your business by earning your trust. We will keep the needs of you, our customer, first. We will advise you of any areas of concern that may be safety related or warrant re-inspection in the near future. After a thorough inspection on your vehicle, any required repairs will be discussed with you for your understanding and approval. No repairs will be performed without your informed consent. We will perform only the repairs your vehicle requires. We will install only the highest quality, name brand parts at fair prices. All parts installed by our professionally trained technicians will meet or exceed original equipment specifications and will be backed by our North American Warranty.

If there is something you want to know about your vehicle, or the repairs we are performing, JUST ASK! We Will gladly answer your questions. By Keeping this pledge, we hope to establish a long-term relationship with you and your vehicle. The better we know your vehicle and your needs, the better we can serve you. We want you to be a part of our family.

Thank you for your trust... and business.

What People Say About Us

Jacksonville
  • , 09/14/2022

    Had A/C issues that after 2 trips to the dealer were not resolved. I went to Vikings and in 24 hours had the A/C running colder than it has been in years. Great job done in a extremely timely manner. Thanks Tom

  • , 07/05/2021

    Viking Auto Electric really knows there stuff!!! They fixed a problem in about 2 hours. They get 10 stars in my book!!!!

32259
  • , 04/05/2021

    I brought my 2011 Honda Accord into the shop for an electrical analysis to validate I had a couple of failed actuators in the rear doors. I spoke with Harry who got out from behind the desk and came with me to the car to "take a look." Harry gave me a detailed plan of how they would determine what was wrong and I agreed to them delving into the problem. Harry asked when completing the service order, "How did you find out about our business?" I explained that I had performed a Google search and what separated Viking Auto Repair Electric and Air from the rest was Harry personally responded to each comment put on Google. With this level of customer interface, I thought I could not go wrong. This is a type of customer service rarely found. The repair was made (it was actually failed actuators on both rear doors) and the car is back 100% operational now. Car service businesses are everyone when you Google them, ones that provide this level of customer service are hard to find. Highly recommend if you have a car electrical issue. I did not have any air conditioning work done, however, I would presume the same level of expertise is there for A/C issues. Look no farther, this is your solution to electrical problems!

  • , 02/19/2021

    Thank you guys for your service. Great job and fast!

Jacksonville
  • reviewicon
    , 02/18/2021

    Excellent and timely service! I recommended them to my family and my car and my mother's are running better than ever!

  • reviewicon
    , 11/03/2020

    Great pricing and service, highly recommend.

Call us for service: 904-731-5065

ASE (Automotive Service Excellence)
ASE Master Technician
Ford
GMC
Nissan
Toyota
Denso
Monroe
  • Car Care Aware