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NORTH AMERICAN WARRANTY

Working Hours
  • Mon 7:30AM - 4:30PM
    Tue 7:30AM - 4:30PM
  • Wed 7:30AM - 4:30PM
    Thu 7:30AM - 4:30PM
  • Fri 7:30AM - 4:30PM
    Sat Closed
  • Sun Closed

NORTH AMERICAN WARRANTY

Parts Plus Warranty

All Parts Plus Car Care Center Customers who received the North American Warranty Statement are protected from unexpected repairs on both parts and labor for 24,000 miles or 24 months, whichever comes first. If you have a problem with a covered repair performed at a Parts Plus Car Care Center simply call 1-877-252-4609 (toll-free). The Warranty Administrator will direct you to a Car Care Center in the market for repairs. If there is no Car Care Center in the market, they will direct you to one of more than 35,000 participating repair facilities for service. The repair facility will obtain authorization from the Warranty Administrator and perform the repair on your vehicle. Once the repair is completed, the shop will contact the Warranty Administrator. You pay nothing for covered repairs.

If you are within 25 miles of the original repair shop, the Warranty Administrator will direct you back to that shop.






Nationwide Warranty Coverage


The North American Warranty covers parts and labor for a period of 24 months or 24,OOO miles, whichever comes first.

Normal Warranty Coverage can include:

  • Air conditioning, heating and climate control systems
  • Engine cooling system(s)
  • Engine performance or drivability services and repair
  • Fuel system(s)
  • Electronic engine management system and other on-board computer systems (engine, body, brake and suspension computers), cruise control systems
  • Brake system(s)
  • Starting and charging systems
  • Electrical system(s)
  • Exhaust system(s)
  • Ignition system(s)
  • Steering/suspension systems, wheel bearings, CV joints, half-shafts and driveshafts
  • Other minor repairs
  • *Towing & Rental Car



Service & Vehicles NOT Covered by the North American Warranty outside of the 25-mile radius of the original service dealer:


ENGINE:

    Any internal repairs or replacement of internal components, or replacement of engine assembly.

TRANSMISSION, TRANSAXLES

    Automatic - any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of the same.
    Manual - any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of the same.
    Clutches - Clutch component or assembly repair or replacement.

DRIVE AXLE/DIFFERENTIAL ASSEMBLY

    Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive/axle differential assembly.

BODY, PAINT, MOLDING REPAIR

COMMERCIAL VEHICLES

TIRES

What People Say About Us


  • -Aaron C.

    Harry and Steve are great. One shop told me I needed a new condenser and they found it was just a pressure switch. Saved me $350! Good people.


  • -Miguel O.

    Very friendly and helpful people here. Rebuilt an alternator for 1993 Grand Marquis for me 15 years for the best price. Today I called for another rebuild though they couldn't help me due to the limited supply of parts for my Mazda, I'm still a happy customer, thanks for help!


  • -Pam L.

    Fast service. Did not try to fix anything that wasn't broken. Told me what the issue was and fixed it. Pricing is good. Will return if services are needed again.


  • -Jim D.

    Harry (owner) is a very honest, reasonable and transparent owner- something you don't find with most local and nationwide shops. I highly recommend him!!


  • -Lisa S.

    When the alternator on my Volvo needed to be replaced, Harry gave me the best price out of all of the shops I received quotes from (five shops total, the highest quote was over $300 more than I was charged here). Very happy.


  • -Edgardo S.

    Very professional local business, I just had my ac issue fixed at a very reasonable price and by very friendly and outgoing staff in a very expedient manner. I will definitely come to them for any future issues. Thanks!


  • -Manfred J.

    Great mechanics. Very professional and knowledgeable and friendly. They have been able to work on my homemade trike motorcycle when no one else could. I can highly recommend them.


  • -Anthony L.

    Excellent service and professional work.


  • -Delana C.

    Very personable and knowledgeable staff, especially Harry. I recommend them to everyone.


  • -Joshua C.

    They did a great job in helping diagnose an ongoing issue with my car. Very helpful!


  • -Charlie M.

    Very professional, friendly and courteous. They do excellent work at a fair price. I will recommend them to all I can.


  • -Reid W.

    I came in got a rate when I got the call back they told me it was gonna be 100 dollars cheaper than expected and the truck works great. They are there to take care of you not take your money.


  • -Jeff A.

    Good Service. Good communication. Fair pricing. In and out same day. I would definitely recommend and will be a return customer.


  • -Kelly A.

    This is the only place I trust to bring my car to for repairs or any maintenance. I highly recommend them for professional and honest service.


  • -Michael B.

    After exhausting all other options to find a another alternator for my home generator I went and saw Harry at Viking. Within hours he had a replacement and later that day it was installed. Before going to Viking I had given up hope. These guys came through and made the impossible a reality. Highly recommend them!!


  • -Lauren H.

    Mike and Harry are awesome! Fuse kept blowing and no rear lights would work. Mike figured out the problem quickly and got the parts ordered ASAP, all for a fair price!


  • -Wayne M.

    Super awesome shop. My first visit but certainly won't be my last. Did great work and did it quickly. I highly recommend Viking.


  • -Pamela C.

    Left my car late on Sunday night because the dashboard warning lights had gone crazy and worst of all my power steering was not working. Viking called the next morning with the diagnosis, turns out it was the alternator, and the estimate. Repair was completed in a timely manner and I have my vehicle back. Thank you gentlemen for the great work!


  • -Shan S.

    I picked up my car today. Very clear explanations from Staff, regarding my repairs. The price was also reasonable for my oil pan assembly install. Mike, also informed me of additional detail regarding my vehicle... I will recommend anyone to seek Viking, before seeking Dealerships!


  • -Aaron C.

    Harry and Steve are great. One shop told me I needed a new condenser and they found it was just a pressure switch. Saved me $350! Good people.

Call us for service: 904-731-5065

ASE (Automotive Service Excellence)
ASE Master Technician
ALL-DATA
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