Best Auto Repair, Jacksonville

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NORTH AMERICAN WARRANTY

Working Hours
  • Mon 7:30AM - 4:00PM
    Tue 7:30AM - 4:00PM
  • Wed 7:30AM - 4:00PM
    Thu 7:30AM - 4:00PM
  • Fri 7:30AM - 4:00PM
    Sat Closed
  • Sun Closed

NORTH AMERICAN WARRANTY

Parts Plus Warranty

All Parts Plus Car Care Center Customers who received the North American Warranty Statement are protected from unexpected repairs on both parts and labor for 24,000 miles or 24 months, whichever comes first. If you have a problem with a covered repair performed at a Parts Plus Car Care Center simply call 1-877-252-4609 (toll-free). The Warranty Administrator will direct you to a Car Care Center in the market for repairs. If there is no Car Care Center in the market, they will direct you to one of more than 35,000 participating repair facilities for service. The repair facility will obtain authorization from the Warranty Administrator and perform the repair on your vehicle. Once the repair is completed, the shop will contact the Warranty Administrator. You pay nothing for covered repairs.

If you are within 25 miles of the original repair shop, the Warranty Administrator will direct you back to that shop.






Nationwide Warranty Coverage


The North American Warranty covers parts and labor for a period of 24 months or 24,OOO miles, whichever comes first.

Normal Warranty Coverage can include:

  • Air conditioning, heating and climate control systems
  • Engine cooling system(s)
  • Engine performance or drivability services and repair
  • Fuel system(s)
  • Electronic engine management system and other on-board computer systems (engine, body, brake and suspension computers), cruise control systems
  • Brake system(s)
  • Starting and charging systems
  • Electrical system(s)
  • Exhaust system(s)
  • Ignition system(s)
  • Steering/suspension systems, wheel bearings, CV joints, half-shafts and driveshafts
  • Other minor repairs
  • *Towing & Rental Car



Service & Vehicles NOT Covered by the North American Warranty outside of the 25-mile radius of the original service dealer:


ENGINE:

    Any internal repairs or replacement of internal components, or replacement of engine assembly.

TRANSMISSION, TRANSAXLES

    Automatic - any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of the same.
    Manual - any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of the same.
    Clutches - Clutch component or assembly repair or replacement.

DRIVE AXLE/DIFFERENTIAL ASSEMBLY

    Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive/axle differential assembly.

BODY, PAINT, MOLDING REPAIR

COMMERCIAL VEHICLES

TIRES

What People Say About Us

32259
  • , 04/05/2021

    I brought my 2011 Honda Accord into the shop for an electrical analysis to validate I had a couple of failed actuators in the rear doors. I spoke with Harry who got out from behind the desk and came with me to the car to "take a look." Harry gave me a detailed plan of how they would determine what was wrong and I agreed to them delving into the problem. Harry asked when completing the service order, "How did you find out about our business?" I explained that I had performed a Google search and what separated Viking Auto Repair Electric and Air from the rest was Harry personally responded to each comment put on Google. With this level of customer interface, I thought I could not go wrong. This is a type of customer service rarely found. The repair was made (it was actually failed actuators on both rear doors) and the car is back 100% operational now. Car service businesses are everyone when you Google them, ones that provide this level of customer service are hard to find. Highly recommend if you have a car electrical issue. I did not have any air conditioning work done, however, I would presume the same level of expertise is there for A/C issues. Look no farther, this is your solution to electrical problems!

  • , 02/19/2021

    Thank you guys for your service. Great job and fast!

Jacksonville
  • reviewicon
    , 02/18/2021

    Excellent and timely service! I recommended them to my family and my car and my mother's are running better than ever!

  • reviewicon
    , 11/03/2020

    Great pricing and service, highly recommend.

  • reviewiconVery Friendly & Helpful
    Electronic Services
    , 10/22/2020

    I had problems with the navigation system on my car. Although Viking was not able to ultimately resolve my issue, they spent a great deal of time exploring reasons for the problem and running various tests. In the end, they referred me to the dealer to resolve the problem. Harry, at Viking was very friendly and helpful.

  • reviewiconVery Friendly & Helpful
    Electronic Services
    , 01/02/2020

    My son is a student in Jacksonville. He needed an alternator for his car. While he was in class the staff at Viking worked with me over the phone to ensure that his car was ready to go as soon as possible. I felt assured that I was being given the best service at a very reasonable price. If the need arises again I will make sure to go to Viking for service.

Call us for service: 904-731-5065

ASE (Automotive Service Excellence)
ASE Master Technician
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