- Mon 7:30AM - 4:00PM
- Fri 7:30AM - 4:00PM
- Tue 7:30AM - 4:00PM
- Sat Closed
- Wed 7:30AM - 4:00PM
- Sun Closed
- Thu 7:30AM - 4:00PM
CUSTOMER SERVICE
At Viking Auto Repair Electric & Air, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Viking Auto Repair Electric & Air. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Viking Auto Repair Electric & Air, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Viking Auto Repair Electric & Air focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
Extra Mile
At Viking Auto Repair Electric & Air, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1994, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 904-731-5065 or email us.
Discover More About Appointments and Repair Services At Viking Auto Repair Electric & Air in Jacksonville
Appointment Request
Auto Repair Near 32216
Reviews
What People Say About Us
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Don Chandler, 01/03/2023
The tailgate lift support was not working in my wife's 2005 Envoy. I called Viking and they were able to get the part immediately and got her right in the next day. She went and they replaced the supports on both sides of the tailgate in less than an hour while she waited. The tailgate now works properly and my wife was extremely pleased with the courtesy and quick service provided. We would recommend Viking to anyone needing repairs done to their automobile. We've had other work done on vehicles and have always been pleased with the work done by this shop. -
Thomas C Bott Sr, 09/14/2022
Had A/C issues that after 2 trips to the dealer were not resolved. I went to Vikings and in 24 hours had the A/C running colder than it has been in years. Great job done in a extremely timely manner. Thanks Tom
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Bob C., 07/05/2021Viking Auto Electric really knows there stuff!!! They fixed a problem in about 2 hours. They get 10 stars in my book!!!!
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Bob Darden, 04/05/2021I brought my 2011 Honda Accord into the shop for an electrical analysis to validate I had a couple of failed actuators in the rear doors. I spoke with Harry who got out from behind the desk and came with me to the car to "take a look." Harry gave me a detailed plan of how they would determine what was wrong and I agreed to them delving into the problem. Harry asked when completing the service order, "How did you find out about our business?" I explained that I had performed a Google search and what separated Viking Auto Repair Electric and Air from the rest was Harry personally responded to each comment put on Google. With this level of customer interface, I thought I could not go wrong. This is a type of customer service rarely found. The repair was made (it was actually failed actuators on both rear doors) and the car is back 100% operational now. Car service businesses are everyone when you Google them, ones that provide this level of customer service are hard to find. Highly recommend if you have a car electrical issue. I did not have any air conditioning work done, however, I would presume the same level of expertise is there for A/C issues. Look no farther, this is your solution to electrical problems!
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Rosa DeJesus , 02/19/2021
Great Service
Car & Truck Care, near 32259, FLThank you guys for your service. Great job and fast! -
Gustavo DeJesus Jr, 02/18/2021Great Service
Car & Truck Care, near 32259, FLExcellent and timely service! I recommended them to my family and my car and my mother's are running better than ever!
Call us for service: 904-731-5065
