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CUSTOMER SERVICE

Working Hours
  • Mon 7:30AM - 4:30PM
    Tue 7:30AM - 4:30PM
  • Wed 7:30AM - 4:30PM
    Thu 7:30AM - 4:30PM
  • Fri 7:30AM - 4:30PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

At Viking Auto Repair Electric & Air, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Viking Auto Repair Electric & Air. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. AT Viking Auto Repair Electric & Air, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Viking Auto Repair Electric & Air focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Viking Auto Repair Electric & Air, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1994, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 904-731-5065 or email us.


What People Say About Us


  • -Aaron C.

    Harry and Steve are great. One shop told me I needed a new condenser and they found it was just a pressure switch. Saved me $350! Good people.


  • -Miguel O.

    Very friendly and helpful people here. Rebuilt an alternator for 1993 Grand Marquis for me 15 years for the best price. Today I called for another rebuild though they couldn't help me due to the limited supply of parts for my Mazda, I'm still a happy customer, thanks for help!


  • -Pam L.

    Fast service. Did not try to fix anything that wasn't broken. Told me what the issue was and fixed it. Pricing is good. Will return if services are needed again.


  • -Jim D.

    Harry (owner) is a very honest, reasonable and transparent owner- something you don't find with most local and nationwide shops. I highly recommend him!!


  • -Lisa S.

    When the alternator on my Volvo needed to be replaced, Harry gave me the best price out of all of the shops I received quotes from (five shops total, the highest quote was over $300 more than I was charged here). Very happy.


  • -Edgardo S.

    Very professional local business, I just had my ac issue fixed at a very reasonable price and by very friendly and outgoing staff in a very expedient manner. I will definitely come to them for any future issues. Thanks!


  • -Manfred J.

    Great mechanics. Very professional and knowledgeable and friendly. They have been able to work on my homemade trike motorcycle when no one else could. I can highly recommend them.


  • -Anthony L.

    Excellent service and professional work.


  • -Delana C.

    Very personable and knowledgeable staff, especially Harry. I recommend them to everyone.


  • -Joshua C.

    They did a great job in helping diagnose an ongoing issue with my car. Very helpful!


  • -Charlie M.

    Very professional, friendly and courteous. They do excellent work at a fair price. I will recommend them to all I can.


  • -Reid W.

    I came in got a rate when I got the call back they told me it was gonna be 100 dollars cheaper than expected and the truck works great. They are there to take care of you not take your money.


  • -Jeff A.

    Good Service. Good communication. Fair pricing. In and out same day. I would definitely recommend and will be a return customer.


  • -Kelly A.

    This is the only place I trust to bring my car to for repairs or any maintenance. I highly recommend them for professional and honest service.


  • -Michael B.

    After exhausting all other options to find a another alternator for my home generator I went and saw Harry at Viking. Within hours he had a replacement and later that day it was installed. Before going to Viking I had given up hope. These guys came through and made the impossible a reality. Highly recommend them!!


  • -Lauren H.

    Mike and Harry are awesome! Fuse kept blowing and no rear lights would work. Mike figured out the problem quickly and got the parts ordered ASAP, all for a fair price!


  • -Wayne M.

    Super awesome shop. My first visit but certainly won't be my last. Did great work and did it quickly. I highly recommend Viking.


  • -Pamela C.

    Left my car late on Sunday night because the dashboard warning lights had gone crazy and worst of all my power steering was not working. Viking called the next morning with the diagnosis, turns out it was the alternator, and the estimate. Repair was completed in a timely manner and I have my vehicle back. Thank you gentlemen for the great work!


  • -Shan S.

    I picked up my car today. Very clear explanations from Staff, regarding my repairs. The price was also reasonable for my oil pan assembly install. Mike, also informed me of additional detail regarding my vehicle... I will recommend anyone to seek Viking, before seeking Dealerships!


  • -Aaron C.

    Harry and Steve are great. One shop told me I needed a new condenser and they found it was just a pressure switch. Saved me $350! Good people.

Call us for service: 904-731-5065

ASE (Automotive Service Excellence)
ASE Master Technician
ALL-DATA
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